Privacy and Security Policies

The Wooden-Furniture-Store.co.uk takes your online security and privacy very seriously. To see how we ensure your shopping experience is safe and secure, and how any information you might give us during the course of your shopping visit might be used, please review our policies.


Privacy Policy

Any information collected for the purpose of on-line shopping or ordering is transmitted using a secure protocol. In other words the information is encrypted ("scrambled") while in transmission, and can only be de-crypted by ourselves.

Any information held by us is stored on a secure server and is not released to any other organisation. If you would like to verify our secure server please click on the RapidSSL Seal image. If you have any specific concerns about security please email us and we will try to help.


Secure Payment

On payment and other important pages you will see the small yellow padlock sign on the 'Payment' page in the bottom right hand corner of your status bar as proof that our site is secure for credit card details. (For Internet Explorer 7 users, this is displayed to the right of the address bar.)

We do not hold credit/debit card details or any form of payment information. When you make a payment on Wooden-Furniture-Store.co.uk your payment is processed by a third party. We currently offer two secure payment methods:

Credit and Debit Cards
You can use any major UK credit or debit card on our site. We do not hold credit or debit card details or any form of payment information on our site. When you make a payment on Wooden-Furniture-Store.co.uk your payment details are processed securely by a third party payment processor.
PayPal
You can pay securely using PayPal Express from the shopping basket page, or during the checkout process. Simply choose the PayPal Express payment option and you'll be re-directed to the PayPal site to process your order. Following successful purchase you'll be returned to Wooden-Furniture-Store.co.uk

Information Collection

In order to fulfil the orders you place with us, we need to gather and store information about you such as your name, delivery address, contact details, email address details. We keep a record of your purchases to enable us to send you relevant offers and communications and deal with any queries relating to an order.

We also gather general information on our website 'traffic patterns' in terms of 'hits' and areas of the site being visited. We very occasionally track individual orders. The information we hold will be accurate and up-to-date and we will operate to protect your privacy in accordance with the Data Protection Act 1998.

When submitting your personal information to fulfil requests, you will be given the option to be included in mailings or other contacts from Wooden-Furniture-Store.co.uk. If you do agree to receive this information, and later decide that you no longer wish to be contacted, you can let us know by unsubscribing from our newsletters or if you have set one up, accessing your account (My Account at the top of each page) to change your preferences.


Use of Cookies

Our website uses cookies (small text files stored on your computer) to enable tracking of basket contents and recognition when you return to the website. These do not contain sensitive information about you. You can disable cookies on your Internet browser software and our site will continue to work but with reduced functionality.

 

Use of Personal Data

We will only use your personal data for:
1. Dealing with orders and accounts for the supply of our goods and services.
2. Analysis for planning of business activities for Wooden-Furniture-Store.co.uk
3. Providing you with information about products and services we offer. (If we contact you by e-mail, each time you receive a message you will also have the option to decline to receive further information from us.)

Sharing your data with others

We will share limited information with credit card clearing agencies, fraud detection and prevention agencies that we use to process the orders you place. We only provide the data needed to perform these functions. We do not pass credit card details on to any third party.


Changes to our Policies

We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page. If the change in our Privacy Policy affects the use of your personal information, then we will use our best endeavours to contact you by e-mail to seek your consent to the use.

 

Your acceptance of this Policy

By using our site, you consent to the collection and use of this information by Wooden-Furniture-Store.co.uk in accordance with our privacy policy. If you do not agree to this Policy, please do not use our site.

 

Your Rights

If you would like to review or revise information you have previously provided to us on line, you may do so by e-mailing [email protected]

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please send an e-mail to [email protected]

If you have any questions relating to this Privacy Statement or how we use the personal information we have about you, please send an e-mail to [email protected]