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Get in touch with us

We're here to help so please get in touch. If you need more details about our products and service before ordering, or are an existing customer looking for an update on an existing delivery, please use the correct option below.

If you're a supplier or business partner, please use the contact form below and not the customer helpline. If you need to send us a letter, then our postal address is JTC Trading (UK) Ltd, 43 Orchard Road, Twickenham, Middlesex TW1 1LX. Please note this is our registered office and not a showroom - we don't have any products on display here, or any customer service staff either so we cannot help in person at this address.

If you did want to send us an email, please do so at [email protected] and we'll come back to you within 48 hours minimum.

But the very fastest way to get in touch with us is via the orange live chat icon at the bottom right on every page. Click it to start a conversation and we'll get back to you. It's even better if you add your email address to the chat window so if we're away at the time, you'll get our response via email as well. Thanks for visiting!

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Contact Details

Enquiring about an existing order or delivery?

Call customer support on: 0207 617 7596

Looking to place an order or ask questions?

Chat now - click the orange icon, bottom right