Testimonials from Wooden Furniture Store Trustpilot reviews

The Wooden Furniture Store has partnered with Trustpilot - the 100% independent customer reviews platform - so that our customers can share their experiences of The Wooden Furniture Store with us and each other.

We're proud of the progress that we've made on our site, our products and our service, but we realise that we can always do better and as such we're always looking for ways that we can improve.

That's why we value all of the feedback we get, good and bad, and that's where our valued customer feedback comes in.

Click here for the full Wooden Furniture Store reviews on Trustpilot - see what other customers have written, and we'd be really keen to hear what you think of us as well.

Here's a selection of recent reviews.....

  1. Light Oak Shoe Cupboard
    Review by Mrs H Evans

    Excellent customer service and delivery - thanks!
    In response to your request for feedback on your delivery, I am pleased to say that all was most satisfactory. I had an initial telephone call to establish a delivery slot, followed by another call offering an alternative, earlier, delivery date which I confirmed was acceptable.

    On the agreed day the delivery chap telephoned to say he would be with me within an hour – and was on time.

    In total, I dealt with three members of your staff, all of whom were most courteous and efficient, and I was thoroughly content with your level of service.(Posted on 31/12/2012)

  2. Mobel Oak Closed Bathroom Unit Tall
    Review by Mrs M Potts, Lancashire

    I have to say what a superb service....
    Donald delivered the furniture today. I have to say what a superb service. Better than any I have ever received with constant communication regarding schedules, excellent timing, short delivery timescales and a call 1/2 hour before the actual delivery. A very polite driver who made everything easy and gave all information regarding any faults, returns etc. I couldn't ask for more.

    The furniture delivered is also quality and I would certainly have no hesitation in placing orders in the future.

    Well done to the teams behind this kind of customer service, excellent!(Posted on 15/12/2012)

  3. Hidden Home Office Oak Workstation
    Review by Mrs Taffs, Ongar

    Quick delivery, excellent office desk
    A well designed, solid piece of furniture which we are really pleased with. The delivery procedure was excellent and the item arrived really quickly. We are really pleased with it.(Posted on 22/08/2012)

  4. Nest of three Oak Coffee Tables
    Review by Sandy Bassett

    Great coffee tables and lovely driver
    To whom it may concern,
    I would like to thank you for the excellent service. Simon was a cheerful, helpful, polite gentleman.

    With thanks Mrs S Bassett (Posted on 06/10/2012)

  5. Atlas Oak Shoe Cupboard
    Review by Mrs J Southall

    Excellent delivery service
    Regarding delivery of my shoe cabinet, I found the driver Tony very pleasant, he telephoned me with a time of delivery and was on time. Thank you.(Posted on 16/01/2013)

  6. Light Oak Shoe Cupboard
    Review by Pam Stevens

    We are delighted with our shoe cupboard...well made and very stylish.
    We took delivery of our shoe cupboard this week. We are delighted with the product...it is so well made and stylish. The whole process went very smoothly...we were contacted a few days before by text to check that the delivery date was suitable for us. They then rang on the day to confirm. Kevin (the driver) was most pleasant and helpful. So good when things go according to plan!

    With thanks, Pam Stevens(Posted on 13/04/2013)

  7. Cadence Three Drawer Filing Cabinet
    Review by Anna H
    Build Quality
    Value
    Delivery Service

    Helpful delivery
    Tony was a very helpful driver and let us know ahead of time when he was coming. He was very careful with the delivery and helped to unpack it for us and was very polite. Thank you.(Posted on 11/10/2013)

  8. Light Oak Shoe Cupboard
    Review by Mrs Kocher

    Most impressed with the delivery service!
    I was most impressed with the delivery service provided. They informed me of the day and time of delivery, contacted me on the due date when they said they would and duly arrived at the designated time. What more can one ask!

    Many thanks

    Mrs Kocher(Posted on 01/03/2013)

  9. Mahogany Coffee Table With Drawers La Roque
    Review by Mrs J Jones, Warwick

    Beautiful mahogany tables
    Hi - I just wanted to say thanks for the wonderful Mahogany coffee table we recently bought from you. The quality of the wood is amazing for such a reasonable price and delivery was quick too - I tell all my friends who ask where they can buy one! Thanks again, Joan.(Posted on 23/08/2012)

  10. Large Hidden Office Oak Twin Pedestal Desk
    Review by Mrs R Evans, Staffordshire

    Great desk, nice company
    The desk is really nice and the company were great to deal with. Would definitely buy from you again.(Posted on 22/08/2012)

  11. Mahogany CD/DVD Cupboard
    Review by Mrs E Kane

    Beautiful DVD cabinet, helpful service
    Just wanted to thank the helpful sales staff who were very helpful when I was buying my new mahogany DVD unit, and to John the delivery man who was very polite. Recommended!(Posted on 14/10/2012)