At the Wooden Furniture Store we like to keep things simple and that extends to our delivery policies too - basically, all orders have free delivery within 5 working days
There's no area surcharges or hidden fees - all orders will have free standard (one man) delivery to a ground floor room of your choice. For deliveries to a floor other than ground, for a small fee why not consider our two man delivery service?
Very annoyingly (for you and us), we can't currently deliver to Northern Ireland, the Republic of Ireland, Isle of Man, Channel Islands, Jersey, Guernsey the Highlands and some areas of Scotland. We'd really love to, but it just doesn't work out and we're sorry about that. Specifically, these postcodes are excluded:
- BT, IM, JE, GY, HS, PO30-39, PO40-41, PA20, PA34-38, PA41-49, PA60-80, PH42-44, PH49-50, ZE, KA27-28
Once a delivery date is agreed:
If we've suggested a delivery date and time and you've agreed to it, then (although we realise it sounds a bit daft to say), it really helps the process if someone is at home at the specified time to let our friendly delivery drivers in, and to sign for the delivery. If for some reason our delivery team turns up and no-one is home, then the good news is we'll take the furniture back to the warehouse and re-arrange delivery for another time. The bad news is we'll have to charge you for the return trip and second delivery attempt, and we don't really want that. A 'failed delivery' charge will be made regardless of whether the original order had free delivery or not. The actual amount charged depends on each order, so we can't say how much that will be here, but we'll work it out on a case-by-case basis.
Jual Furniture Deliveries:
If you order from our Jual Furnishing home office range, this is available on an express delivery service. Once your order has been received they will contact you to arrange a suitable delivery date. Please note that deliveries are made to the front door only and are made between 9-5 on working days.
For orders that have items in-stock and 'coming soon' ie) some of your furniture is ready to dispatch straight away, and some isn't - we will wait until the whole order is ready for dispatch, unless otherwise requested. If an order is to be split into multiple deliveries then an additional delivery charge of £30 per delivery will apply.